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Welcoming Brian Kimutai Koech to the BlueCloud Digital team

We are delighted to welcome Brian Kimutai Koech to join our growing helpdesk team as an IT Engineer. From our very first conversations, it was clear that Brian genuinely enjoys solving problems and helping people. That matters to us. Good IT support is as much about patience and communication as it is about technical skill.

A solid foundation

Brian studied Business Information Technology at Taita Taveta University, graduating in 2020. It is a degree that blends hands-on IT with a real understanding of how businesses actually work. He has built on that with certifications in PRINCE2 Agile, CISCO CCNA, and HCIA Cloud Computing, plus further training in hardware, networking, and cybersecurity. He is the kind of person who keeps learning, which is exactly what this field demands.

Experience that speaks for itself

Brian joins us with several years of practical experience supporting busy, multi-site organisations. Most notably, he worked with AVASO Technology Solutions, a global IT services provider with operations across the UK, the US and Europe. He has also supported enterprise IT and infrastructure at the Nairobi Centre for International Arbitration, the ICT Authority, Villa Soft, and Hylo. Along the way he has become a safe pair of hands with everything from troubleshooting hardware and software to managing networks and supporting hybrid meeting rooms. He is just as comfortable helping someone in person as he is fixing an issue remotely. You can read more about his background on his LinkedIn profile.

What Brian will be doing

Brian will be at the heart of our helpdesk, making sure our teams and clients get fast, friendly, and reliable support. His days will span everything from resolving incidents and setting up devices to network administration, asset management, and looking after the cloud platforms our clients rely on. In short, he will help keep things running smoothly right across the EMEA region.

A word from James

"Brian stood out from the start. He has the qualifications and the hands-on experience, but what really won us over was his attitude. He clearly cares about getting things right for people. Reliable IT is the backbone of everything we do here, and I have no doubt Brian will help us keep raising the bar for our team and our clients. We are really pleased to have him with us."

James Durrant, Managing Director, BlueCloud Digital

A warm welcome

What we like most about Brian is not just what he knows, but how he works. He is curious, proactive, and genuinely good with people. He listens, he follows through, and he is always looking for a better way to do things. Those are the qualities that make a great engineer and a great colleague. Please join us in giving Brian a very warm welcome to the team.